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Sharjah Directorate of Human Resources announces the Employee Training Programmes for January 2020

30 December, 2019

Sharjah Directorate of Human Resources announced the series of its training programmes organised for the employees of the entities and departments of the Government of Sharjah of all job levels for September in Sharjah, the Central Region and the Eastern Region.
19 training programmes will be implemented in Sharjah and the Central Region, namely: Innovative Leader, Dealing with Unexpected Challenges at Work, Customer Service Job Etiquette, Care for Senior Citizens, Innovation in Government Services, Stimulating Creative Energies, Emotional Intelligence, Indicators of Customers Happiness, Enhancing Artificial Intelligence in Overcoming Challenges, Administrative Diplomacy, Creativity and Excellence in the Comprehensive Management of Human Resources, Positions Leadership, Modern Methods to simplify the Work Systems Procedures in light of Comprehensive Quality Approach, Art of Time Management, Positive Business Continuity, Security and Occupational Safety, Office Management and Simplification of Procedures towards Paperless Management, Management of Events, Exhibitions and Conferences, and Administrative Education.
It will also implement (20) training programmes for employees in the Eastern Region of Kalba, Khor Fakkan and Dibba Al-Hisn, namely: Corporate Creativity towards the Future, Skills for Dealing with Multicultural Audience, How to Create Effective Managerial Development, Successful Women Leaders, Modern E-archiving, Professional Diploma in Future Government Leadership, Administrative Investigation Procedures, Self-performance Development and Access to Quality, Positive Leadership, Explanation of the Implementing Regulation of Human Resources for the Emirate of Sharjah, Innovation in Government Services, Public Relations Management, Charisma affecting Work Environment, Quality of Distinguished Services, Positive Work Team, Sustainable Development Strategies, Smart Decisions Methodology, Criteria of Distinguished National Cadres, Ability to Analyse and Conclude in two sessions at Khor Fakkan and Kalba.
The training programmes are aimed at all employees of all job levels. Their locations will be announced according to the dates thereof specified on the social media accounts of the Department. These programmes are implemented within the framework of the Department’s plans for the development of the Government’s employees in all specialised professional fields and their support in order to give them the expertise and knowledge required by the employees to increase their performance efficiency.
The Directorate lists the training programmes plans on a periodic basis through the e-training management system, where the training officials at all the entities of the Government of Sharjah and other Emirates are able to access the training plan through the system, then determine the number of employees who will be assigned to these programmes from every entity, then circulate them after relying on the employees at the employment entity to apply for the programmes that are compatible with their job areas.
The system also provides the employee with the opportunity to follow all his training services offered by Sharjah Directorate of Human Resources, such as the training programmes’ plans listed on a monthly basis and the private correspondence of his sessions as a confirmation to accept or withdraw from the course and all the courses he is enrolled in. The system also enables him to evaluate the training programmes he has undergone.
As the Directorate is keen to cooperate with all the entities of the State in the development of the human capital, it had strengthened its communication with the federal and local entities and establishments from the various Emirates of the State, by providing training opportunities to the various entities wishing to enrol their employees in the training programmes of the Government of Sharjah. It had established special accounts through the system enabling them to fully benefit from all the services offered by the Directorate in the training field and to nominate their employees to enrol in its programmes.